GMO-Z.com RUNSYSTEM successfully deployed SmartKYC electronic identification solution for PG Bank

PG Bank and the problem of applying technology to upgrade service processes

Petrolimex Petroleum Commercial Joint Stock Bank (PG Bank) is one of the banks with outstanding development in both scale and efficiency in recent years in Vietnam.

With the goal of becoming a leading multi-functional commercial bank, PG Bank is always aware of the importance of applying technology platforms to business processes and activities at the Bank. Therefore, in recent times, PG Bank has continuously launched many online banking services and mobile banking applications, allowing customers to perform most transactions on digital platforms. …

In particular, the outbreak of the epidemic has become a catalyst to promote the wave of application of digital transformation technology in the Finance and Banking industry in general and PG Bank in particular. Prominent among them is the trend of opening accounts and identifying customers online.

PG Bank oriented “Digital transformation – Applying technology to change lives”

Acumen in identifying changes in market demand

The emergence of the disease has revealed the remaining limitations in the traditional identification process. Therefore, electronic identification (eKYC) with anti-counterfeit capabilities, accurate identification, and quick deployment is considered a bright spot and competitive advantage that helps the Bank change the market landscape. .

Early realizing the change in consumer demand and market trends, from the beginning of 2021, PG Bank began planning to search and select an electronic customer identification (eKYC) solution provider. ) with the strategy of creating a competitive advantage for the Bank through providing a better experience for customers.

SmartKYC identifies customers quickly and accurately, “blocking” all fraudulent acts

Among the eKYC solution providers on the market, PG Bank has trusted and chosen SmartKYC of  GMO- Z.com RUNSYSTEM  to implement a project to build an online bank account opening process.

SmartKYC electronic identification solution is a product researched and developed by GMO-Z.com RUNSYSTEM based on artificial intelligence (AI). SmartKYC possesses outstanding features such as :

• Printable character recognition (OCR) technology, card line accuracy up to 99%
• Fraud checking technology, warns up to 30 signs of fake personal documents
• Liveness technology has the ability to fight 2D masks, photos, videos… helping banks eliminate fraud and profiteering.
• Face Match technology compares the matching ratio of faces with identification documents, provides superior facial recognition with a time span of up to 15 years.

SmartKYC application, PG Bank will provide customers with a quick, convenient and safe way to open accounts. Instead of having to go to a transaction office or submit a request to open an account online and waste time waiting for the request to be approved, customers can open a bank account at home and at any time within 1 minute. . Not only does SmartKYC optimize customer experience, it also helps with optimization